Cas Ground

[johnboy]

In simple terms.

The match day experience is not worth the money.

There are lots of other things customers (that is what we are) can spend their money on.

[Fumper27]

The match day experience is not worth the money

Sums it up perfectly for me.

[Balboa1]

](*,) can't believe some of stuff on here bugger the experience i go to watch the team give their all not how bad the bogs are or if my beers warm so what if the grounds stuck in time it's about Castleford tigers make do with what we have it's only bricks and mortar i would watch em on cas high pitch if I ad to get behind the club!

[Balboa1]

And before I get slated I'm not a customer I'm a supporter!

[tigerfeat]

I agree with you I always love going down lane...are things as they should be off the field no ...but if we've got a good team that's main thing for me

[HuddsTigers]

](*,) can't believe some of stuff on here bugger the experience i go to watch the team give their all not how bad the bogs are or if my beers warm so what if the grounds stuck in time it's about Castleford tigers make do with what we have it's only bricks and mortar i would watch em on cas high pitch if I ad to get behind the club!

Which is ok when you are a loyal fan who turns up come rain or shine.

But it isn't sustainable to rely on blind loyalty, especially when trying to grow a business. It should always be a development of how to best grow the experience next. You can't stand still in any form of business or you get left behind.

[tigerfeat]

Everything you say is correct but there's always been a feeling at Cas the team are achieving things despite of what's going on off the field rarther than because of it , it's been that way as long as I can remember maybe that's why a lot of people have had enough and want things to change

[castigers2010]

Well I have been fortunate in getting an initial vague response from the club, its when I ask for solid answers I get no reply. Since 2000 I have only missed 1 home game and due to the clubs attitude there will now be 2 less season tickets purchased for 2020. Before anyone says “just because they won’t respond to an email” it’s a ball of things that have just caused me to lose interest in the club and I never thought that would happen.

[nottinghamtiger]

](*,) can't believe some of stuff on here bugger the experience i go to watch the team give their all not how bad the bogs are or if my beers warm so what if the grounds stuck in time it's about Castleford tigers make do with what we have it's only bricks and mortar i would watch em on cas high pitch if I ad to get behind the club!

The trouble is that a business simply cannot rely on loyalty as a business model.
Firstly, loyalty is something that can be lost. Some will become disillusioned with the club, for different reasons. For others, new things will take priority over a rugby league (such as children, new relationships, caring for family etc).
Secondly, loyalty is no good if you don’t also attract new supporters. If you’re only relying on the customers you already have then the only way is down because people either move away from the area or, as harsh as it sounds, they die.
Being reliant on loyalty alone is not a successful business model.

[thedogvinnie]

YAWN, its club bashing time, count me out petals

[nottinghamtiger]

YAWN, its club bashing time, count me out petals

Club-bashing or expressing genuine concerns borne out of wanting the best for the club?
If people didn’t care they wouldn’t bother to spend the time expressing their concerns.

[Balboa1]

Too many buisness men on ere

[Balboa1]

Yep agree life goes on deaths relationships holidays loss of jobs but I'm sure deep down all on ere will always care for the club otherwise why post and waste time and energy let's get behind classy cas!

[DarloTiger]

My eldest daughter has a season ticket comes with me from Darlington for every home game. She has been to to the toilets at the ground once and won’t go back in, part of the match day ritual to work where to go before or after the match! Roll on the new stadium for me and her!

[casjunction]

No one is club bashing.
Quite the opposite.
Yes we are supporters and have become used to the facilities or lack of.
However trying to attract repeat custom from new would be supporters who don't have the same blind faith and loyalty is not help by the many off feild deficiencies.
If we want to attract the best players we need to increase attendances and except for the loyal but possibly decreasing band of supporters it's not possible.
Sooner or later the decrepit facilities will / could cause the demise of Cas Tigers.

[SREGITSAC]

One thing I’ve seen this off season is that the club do listen to the fans, it might not always seem that way but so far:
- they’ve created an amber shirt due to fan feedback
- they are trialling a new shirt material on the away shirt due to fan feedback and will see how we react for future years
- they have created their own brand to gain more control over design of products
- they’ve renovated the Tiger bar
- they’re doing work on the toilets this off season (not sure how much but the feedback re locks etc has clearly got through to someone)
- they are setting up a fans steering group from Jan to increase engagement and improve the feedback loop
- they do a “ask me anything” type newsletter every 4 months to answer any burning questions you may have
- a lot of the content of interviews is aimed at the comments fans are making on here and social media

Whilst in the ideal world everything would be perfect, we a) seem to support a team in a town where people want to know the minute detail of everything b) we have finite resources and c) we have fans that do seem to want to ruin things for us (how many home games before the locks on the toilets are broken again, how many fines will we get for smoke bombs etc).

Time will tell on this, things will never change overnight with our resources but incremental changes should be acknowledged and will make a difference if we give them a chance.

[Casmania]

One thing I’ve seen this off season is that the club do listen to the fans, it might not always seem that way but so far:
- they’ve created an amber shirt due to fan feedback
- they are trialling a new shirt material on the away shirt due to fan feedback and will see how we react for future years
- they have created their own brand to gain more control over design of products
- they’ve renovated the Tiger bar
- they’re doing work on the toilets this off season (not sure how much but the feedback re locks etc has clearly got through to someone)
- they are setting up a fans steering group from Jan to increase engagement and improve the feedback loop
- they do a “ask me anything” type newsletter every 4 months to answer any burning questions you may have
- a lot of the content of interviews is aimed at the comments fans are making on here and social media

Whilst in the ideal world everything would be perfect, we a) seem to support a team in a town where people want to know the minute detail of everything b) we have finite resources and c) we have fans that do seem to want to ruin things for us (how many home games before the locks on the toilets are broken again, how many fines will we get for smoke bombs etc).

Time will tell on this, things will never change overnight with our resources but incremental changes should be acknowledged and will make a difference if we give them a chance.

I think your view is somewhat simplistic and may I suggest naive.

Black and Amber is the clubs traditional colours, naturally the shirts should reflect this. The change of shirt material has been forced due to the poor quality. The new suppliers are basically the old suppliers under a new name.

Fitting new toilet locks is hardly a game changer.

What is a concern, and needs to be addressed is why support groups, supporters, sponsors ex directors, players and staff feel so disenfranchised and feel unable to cintinue supporting the club as in the past due to the current administration.

The clubs commercial/marketing department needs a whole revamp. The lack of publicity/promotion to matches - especially the u16/19s - hospitality, other events etc is sadly lacking.
Any business should welcome well intended, constructive criticism. Those views need to be taken onboard.
I have a screenshot of last year's seating ticket plan. When compared to this years, sales appear to be well down.
Fans are voting with their feet, and attendances are falling.
Hopefully the powers that be can address legitimate concerns and reverse falling attendances. However there has to be a will to do so, something which sadly appears to be in short supply.

[johnboy]

One thing I’ve seen this off season is that the club do listen to the fans, it might not always seem that way but so far:
- they’ve created an amber shirt due to fan feedback
- they are trialling a new shirt material on the away shirt due to fan feedback and will see how we react for future years
- they have created their own brand to gain more control over design of products
- they’ve renovated the Tiger bar
- they’re doing work on the toilets this off season (not sure how much but the feedback re locks etc has clearly got through to someone)
- they are setting up a fans steering group from Jan to increase engagement and improve the feedback loop
- they do a “ask me anything” type newsletter every 4 months to answer any burning questions you may have
- a lot of the content of interviews is aimed at the comments fans are making on here and social media

Whilst in the ideal world everything would be perfect, we a) seem to support a team in a town where people want to know the minute detail of everything b) we have finite resources and c) we have fans that do seem to want to ruin things for us (how many home games before the locks on the toilets are broken again, how many fines will we get for smoke bombs etc).

Time will tell on this, things will never change overnight with our resources but incremental changes should be acknowledged and will make a difference if we give them a chance.

And they have got a drummer (don't forget that!)

[tigerfeat]

One thing I’ve seen this off season is that the club do listen to the fans, it might not always seem that way but so far:
- they’ve created an amber shirt due to fan feedback
- they are trialling a new shirt material on the away shirt due to fan feedback and will see how we react for future years
- they have created their own brand to gain more control over design of products
- they’ve renovated the Tiger bar
- they’re doing work on the toilets this off season (not sure how much but the feedback re locks etc has clearly got through to someone)
- they are setting up a fans steering group from Jan to increase engagement and improve the feedback loop
- they do a “ask me anything” type newsletter every 4 months to answer any burning questions you may have
- a lot of the content of interviews is aimed at the comments fans are making on here and social media

Whilst in the ideal world everything would be perfect, we a) seem to support a team in a town where people want to know the minute detail of everything b) we have finite resources and c) we have fans that do seem to want to ruin things for us (how many home games before the locks on the toilets are broken again, how many fines will we get for smoke bombs etc).

Time will tell on this, things will never change overnight with our resources but incremental changes should be acknowledged and will make a difference if we give them a chance.

The problem is the Grattons have a attitude about them that is brusque if your being kind and theve alienated people
The bigger picture is gates are down we will have to see how season tickets have gone and what the numbers are next year if the club continue to make money under there watch or not

[mart0042]

How easy is it to get to meet Liverpool players apart from hospitality or waiting until after the match when they leave?

Genuine question that.

If you put in twitter to the club or to all the players, you'll most likely get a response and they'd point you in the right direction. What would be the reply from Mo Salah? Pretty sure he wouldn't even notice it.

We've got peanut helping out at the local food bank and even picking up things to save people time and effort.

The club and players give every opportunity.